Privacy Policy

Last updated:

1. Introduction

Squidralcraxylon ("we", "our", "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website squidralcraxylon.world or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Squidralcraxylon
20 Lowland Rd, Brandon, Durham DH7 8NN, United Kingdom
Email: relations@squidralcraxylon.world

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information You Provide

  • Contact Information: Name, email address, phone number (optional)
  • Communication Data: Messages, inquiries, and feedback you send us (including any optional message submitted through our forms)

3.2 Information Collected Automatically

  • Technical Data: IP address, browser type and version, device information, operating system
  • Usage Data: Pages visited, time spent on pages, navigation paths, referring website
  • Device Storage / Preference Data: Your cookie preferences stored in your browser (see our Cookie Policy)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill your orders and provide our services
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
  • Consent: Where you have given explicit consent for specific processing activities, such as marketing communications
  • Legal Obligations: Processing necessary to comply with applicable laws and regulations

5. Purposes of Processing

We use your personal data for the following purposes:

  • Communicating with you about your inquiries and requests
  • Providing customer support
  • Improving our website and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Sending marketing communications (with your consent)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact Inquiries: Retained for 2 years after the last communication
  • Marketing Data: Retained until you withdraw consent or unsubscribe
  • Technical/Security Logs (if any): Retained for up to 26 months

7. Data Sharing and Transfers

We may share your personal data with:

  • Service Providers: Third parties who assist us in operating our website and providing customer support (for example, website hosting or IT support)
  • Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal data to third parties. When we share data with service providers, we ensure appropriate data protection agreements are in place.

If your data is transferred outside the UK, we ensure adequate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data under certain circumstances
  • Right to Restriction: Request limitation of processing
  • Right to Data Portability: Receive your data in a portable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at relations@squidralcraxylon.world. We will respond to your request within one month.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure storage systems with access controls
  • Regular security assessments
  • Staff training on data protection

10. Cookies

We use a consent banner and store your cookie preferences in your browser (for example, using local storage). For detailed information about how we use cookies and similar technologies and how to manage them, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Complaints

If you have concerns about our data processing practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://ico.org.uk
Phone: 0303 123 1113

15. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us:

Squidralcraxylon
20 Lowland Rd, Brandon, Durham DH7 8NN, United Kingdom
Email: relations@squidralcraxylon.world